Patients and Visitors

Inpatient Visiting Hours

3pm - 8pm (every day, including weekends)

Car Parking

Outpatients – Free car parking is available within the hospital grounds.
Inpatients - Unfortunately, hospital car parking isn’t available for the duration of your admission. Please make the necessary arrangements for transport to and from the hospital for your admission.
Visitors – Free car parking within the hospital grounds is available for the duration of your visit.

Food Services

All meals, morning teas and afternoon teas are provided throughout your stay at Cooinda Mental Health Service, either as an inpatient or outpatient. Coffee and tea is available for visitors. The cafeteria near the hospital's main reception is available for any other food or drinks required.


As a healthcare facility we endorse a smoke free environment. Consequently, hospital policy prohibits smoking within the hospital buildings and front entrance area.

Legislation demands completely smoke-free environments at all hospitals and health facilities in Queensland. The law applies to the use of all smoking products, including regular cigarettes and devices commonly known as electronic cigarettes. On-the-spot fines apply for breaches of the tobacco laws.

During your admission, the Cooinda Mental Health Service can provide a range of nicotine replacement therapies to support you during your stay.

Inpatient Admission

What to Bring
Casual clothing to wear throughout the day time, comfortable footwear (no thongs for safety reasons) and appropriate nightwear. Please ensure clothing is respectful to all genders and age groups. Bring your usual toiletries for a hospital admission.

Each private room has a king-single bed, TV, telephone and ensuite. Laundry facilities are available to launder your own clothes. There is a patient dining room, a lounge with reading materials and resource information for patients and families, visitors' lounge, garden areas, music room, group therapy rooms, art/craft room, gymnasium, massage chair and the hospital Chapel.

Your Treating Team

While under the treatment of your private Psychiatrist, additional 24-hour care comes from a team of mental health registered nurses, a Group Therapy team and medical services to meet any urgent physical health needs. Your Psychiatrist may recommend a Psychologist to provide one-on-one therapy, assistance from a Social Worker, Exercise Physiologist, Occupational Therapist or assessment by a Dietician. Hospital Chaplains are also available if you wish to see one.

Discharge Planning
During the early stages of your admission, your treating Psychiatrist and Nursing staff will begin a discharge plan with you (and your family member/s where appropriate). The outcome will be a treatment plan identifying what you can expect from your admission, an indication of your expected length of stay and the support to be in place upon your discharge.

Patient Satisfaction and Feedback
At the time of discharge patients and their family member will be asked to complete a brief satisfaction survey using an electronic tablet. In addition to this, feedback, compliments or complaints can be submitted in writing or discussed with a team member at any time. 

Outpatient Day Programs

What to Bring
Only yourself - all materials for the group therapy program are provided each day. Morning and afternoon teas are provided, along with lunch for the full day programs.

Duration of Program
Most (but not all) of the programs include 10 sessions delivered over 10 weeks - for example, one day per week for 10 weeks. Whether you attend for a full day or half day will depend on which program you are doing.

Your Treating Team
While you remain a patient of your private Psychiatrist (who you continue to see throughout the duration of the program) the Day Program will be facilitated by a team of Clinical Psychologists, Mental Health Clinical Nurses, Occupational Therapist, Exercise Physiologist and a Medical Registrar of Psychiatry. Various assessments will be conducted at the beginning, during and at end of the program to measure your progress.