Information for partners, family and friends


Information for partners, family and friends

While having a baby is an exciting journey, it’s a major change that can come with stresses and pressures for new mums. A strong network of support can help ease this transition. Partners, family and friends can be this network.

From cleaning up while mum’s recovering to simply lending an ear when mum needs to vent, there are plenty of ‘little’ jobs that will go a long way in letting new mums know they have a strong foundation of help waiting to jump in when needed.

At the hospital

Bonding time with a new baby is just as important for partners as it is for mum. It can also help your baby’s emotional development.

We understand the importance of this connection, which is why our maternity rooms are designed to accommodate both parents. We offer double beds and encourage partners to stay overnight with mum and baby. Other accommodations, such as partner meal plans and a parents room, are available to make it more convenient for parents to focus on caring for their new baby together.

Visiting hours

Hospital visiting hours are from 3pm to 8pm every day and hospital parking is free, which gives family and close friends plenty of time to check-in, meet your baby and provide any additional help you and your partner may need. Even if it's to take over baby duties for a few minutes to give mum the chance to take a shower.

Tea and coffee facilities are available for guests, as is hospital Wi-Fi.

At home

When returning home with a newborn, partners, family and close friends may feel left out as mums take on the primary care role. It often leaves little time for connection outside of taking care of this new little life.

Be patient and understanding. There are ways you can step in that will not only support mum’s role but also provide time with bub:

Take over non-feeding tasks. Bathing, settling and even nappy duty are all opportunities for partners to spend time with their newborn. New mothers will also find this helpful as it gives them a chance to rest and catch up on much needed sleep.

Support breastfeeding. New mums may find it difficult to breastfeed in the beginning. It can be time consuming and difficult as bot​h mum and baby learn a routine. While you won’t be able to take over feeding time, you can provide words of support and encouragement.

You can also be a source of entertainment during longer feeding sessions, and hop up to grab things as mum needs them. This is especially true for partners, as it can help you feel more involved and provide an opportunity to connect as a family.

Household duties. Coming home with a new baby can be a chaotic time. Family and friends can make things feel a little less stressful by taking on cleaning duties. This is especially helpful immediately following birth. As new mums recover, lifting, pushing and pulling heavy items are impossible. So grab a vacuum, or take on cooking duties. Any efforts are sure to be appreciated by busy (and tired) new parents.

Emotional support. The first few weeks of motherhood are an emotional rollercoaster for new mums, if only because of the hormonal changes that take place after giving birth. One of the most important jobs partners, family and friends can take on during this time is simply being there.

Provide reassurance and encouragement. Let her know that her feelings of frustration and fatigue are normal, and be a shoulder to cry on when she needs it. Partners, family and friends should also understand postpartum depression, and know what signs to look out for.

If you have any questions or concerns, don’t hesitate to contact our friendly and knowledgeable maternity team.